Terms and Conditions
Last updated: September 1, 2025
Welcome to IDPhotoConverter
These terms and conditions outline the rules and regulations for the use of IDPhotoConverter's Website. By accessing this website, you accept these terms and conditions in full. Do not continue to use IDPhotoConverter's website if you do not accept all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions: "Client," "You," and "Your" refers to you, the person accessing this website. "The Company," "Ourselves," "We," "Our," and "Us" refers to IDPhotoConverter. "Party" or "Parties" refers to both the Client and ourselves.
Cookies
We use cookies to enhance your experience. By accessing IDPhotoConverter, you agree to our use of cookies in accordance with our Privacy Policy. Cookies enable certain website functionalities and help us provide a better user experience.
License
Unless otherwise stated, IDPhotoConverter and/or its licensors own the intellectual property rights for all material on IDPhotoConverter. All intellectual property rights are reserved. You may view and/or print pages from IDPhotoConverter for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from IDPhotoConverter
- Sell, rent or sub-license material from IDPhotoConverter
- Reproduce, duplicate or copy material from IDPhotoConverter
- Redistribute content from IDPhotoConverter (unless content is specifically made for redistribution).
Ownership of Generated Images
All images generated through our service are owned by you, the user. Once you have created and downloaded your photo, you have full rights to use it for its intended personal purpose, such as passport or visa applications, subject to the regulations of the relevant authorities.
Cancellation and Refund Policy
Our commitment is to provide a high-quality service. Our refund and cancellation policy is designed to be fair and transparent.
Payment Timing
IDPhotoConverter charges customers a one-time fee at the time of download. No delayed or recurring charges are applied. All payments are processed immediately through our secure payment gateway.
Refund Conditions for Digital Photos
We offer refunds under the following conditions:
- Full Refund (100%): A full refund will be issued if the AI-generated photo is rejected by the issuing authorities due to non-compliance with their official standards, provided you supply proof of rejection within 14 days of purchase. A refund may also be issued if the service was unavailable due to technical issues on our end or if a duplicate order was placed in error.
- No Refund Conditions: A refund will not be provided if the request is made after 14 days of purchase, if the user provided an unsuitable source photo (e.g., poor quality, incorrect pose, non-neutral expression), or if the service was fully delivered and the photo has been downloaded and used.
How to Request a Refund
To request a refund, please email support@idphotoconverter.com with your order number, the date of purchase, and a detailed reason for the refund request, including any necessary proof of rejection. Our team will review your request and respond within 48 hours.
Content Liability
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). As long as the website and some of its information and services are provided free of charge, we will not be liable for any loss or damage of any nature.
Please review our Privacy Policy.